Pre-Order Program for 2024 is closed

 

Annual Koi Release Sale

This year we are releasing all of the koi December 13th, 2024 for anyone to purchase online only. Included in the release, each koi will have a photo and a high definition video. Also each listing will have the breeder, length, sex, and price. We do not have a public showroom.

Shipping Koi

If you are purchasing koi and are not available to pick up after March 31st, 2025, we are able to ship anywhere in the United States via UPS Next Day Air. In addition to the cost of the koi, there is a shipping charge. (free shipping on orders more than $750 do not apply to koi)

These dates are subject to change without notice.

Frequently Asked Questions

Pre-Order Koi

Is my pre-order refundable if I don't like the koi that you found for me?

Yes, your pre-order deposit is 100% refundable. If you pre-order a koi that is over the price of $1,500, we will try to personally contact you while we are in Japan to confirm that you like it before we purchase it.

What if I pre-ordered 5 koi and I only like 3 of them that you chose?

You have no obligation to purchase any of the koi you ordered. If you like some of the koi and decide to purchase them we can apply your total deposit toward any koi you purchase and then, if there is a balance still due you can pay that separate.

Koi Buying

If I choose not to pre-order a koi how can I purchase a koi from you?

All our koi sales are done online. On December 13th, 2024 at 5 pm PST, all the koi available for sale, after the pre-orders have been filled, will be posted online for viewing only. This will allow our customers an opportunity to browse through our inventory and bookmark any koi they are interested in purchasing. Then, on December 16th, 2024 at 12 pm PST, all our remaining koi will be available for purchase through our website. Each koi will have an “Add to Cart” button.

Can I come into your koi showroom and pick out my koi from your holding tanks?

No. For bio security reasons we no longer have a public showroom. Instead, we take a high-quality video and a photograph of each koi so that you can purchase the koi with confidence from your own home.

Why do I have to wait until March 31st, 2025 to receive my koi?

Since 2018, we have started a very serious 4-month quarantine process for all our koi. Additionally, we don’t like to release koi in the middle of the winter. For health reasons we keep all our koi heated to 65 degrees Fahrenheit throughout the whole quarantine process. Please watch this video for more information about our quarantine procedure.

Koi Order Cancellations, Returns & Refunds

All koi pre-order deposits are completely refundable if you chose not to purchase a koi. If you chose to purchase a koi we require you pay for the koi at that time. If at a later time you decide not to take the koi, for any reason, there will be a 20% cancellation fee subtracted from your refund. Once you take possession of the Koi there are no returns or refunds.

Koi Pickup/Shipping

When can I pick up my koi from your Rocklin, CA location?

As March 31st, 2025 approaches, we will be contacting you to schedule a pickup day and time.

Koi pickups are done by appointment only. Unscheduled pickups may not be able to be accommodated.

I don't live near your facility. How will you ship koi to me?

We can ship koi directly to you through UPS Next Day Air. There is an additional shipping charge that can range from $125 – $275 per box of koi. Depending on the size of your koi, we can ship 1-6 koi per box. Currently, we can only ship koi to the contiguous 48 United States.

How much does shipping cost?

We ship most koi using UPS Next Day Air. Since we are shipping from California, you can estimate the cost of shipping your koi based on the region where you live.

Shipping to:

West Coast (PST Zone): about $125 – $150 per box

Mountain (MST Zone): about $150 – $200 per box

Central (CST Zone): about $175 – $225 per box

East Coast (EST Zone): about $200 – $250 per box

Depending on the size of your Koi, we can ship 1-6 Koi per box.

My pond is not ready to receive koi. Can you delay shipping?

Your koi will be available for pickup or shipment after the quarantine process ends on March 31st, 2025. If you cannot pick up or accept shipment by June 15th, 2025, you koi will go back up for sale for anyone to purchase and you will receive a refund with a 20% cancellation fee.

 

Important Dates

2024
Accepting Pre-Orders

Please visit our Koi page where you can browse through all of our previously sold koi and select the button “I want a koi like this.”

Pre-Orders Closed

No more pre-orders will be accepted after 12 pm noon PST.

Buying Koi in Japan

We start shopping for koi in Japan.

Finish Buying Koi In Japan

Finish Buying Koi In Japan.

Koi Arrive In California

We travel to the San Francisco airport to pick up all the koi shipped in from Japan. At that point the 4 month quarantine process begins.

Pre-Order Koi Viewing Starts

If you paid a deposit on any koi, you will receive an email by 8 am PST to view a high-quality video of the koi that we hand-selected for you while we were in Japan.

Pre-Order Koi Viewing Ends

Customers that pre-ordered koi will have 5 days to decide whether they wish to purchase the koi that we selected for them. The deadline to choose is 12 pm noon PST. If the customer is not satisfied with our selection, or we are not able to contact the customer we will issue them a full refund of the deposit and their koi will go up for sale on our website. If they are happy with our selection, then we require full payment for the price of each koi at this time. We will then board the koi during the quarantine process in our temperature-controlled ponds until March 31st, 2025.

All Koi Pre-Released Online

At exactly 5 pm PST, all koi that will be available for sale will be viewable through our website. Each koi page will indicate breeder, color, size, sex (if known) and price along with a high definition video and photo.

All Koi Available for Purchase Online

At exactly noon PST, all koi will be available for anyone to purchase through our website. After your purchase, we will continue to board the koi during the quarantine process in a temperature controlled pond until March 31st, 2025.

2025
Koi are Ready to Ship or Available for Local Pickup

After our extensive quarantine process, koi are ready to go to their new homes. A scheduled appointment is required.